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I called them the next day to report it and the manager was very nice and helpful. But then he gave it to the manager that was there that day I went. Some young punk. First he denied that their machine did it, but I know for a fact that they damaged my rim, it even has these contact marks all around the rim. NOT a curb scrape either. I let him know that I used to be a tech and I knew what damaged wheels look like from a tire machine. He then agreed to re-chrome the rim, but only after I get the rim repaired, it's a little bent on the inside lip from a construction zone.
I told him that I never planned on repairing the rim since it wasn't noticeable while driving. He told me that's the only way he could get it chromed. So, now I have to shell out some cash afterall cause of their fuck-up. And that I'd be without my rims for about a month!
So, this is what I was thinking. Maybe suggesting that they go ahead and fix it too since they're inconveniencing me and I'm going to use my old wheels till I get them back. I don't know how they would normally do it, maybe put some of their cheap wheels on in the meantime? Anyway, do you think that's a stupid thing to suggest? If not, how should I go about it?
I told him that I never planned on repairing the rim since it wasn't noticeable while driving. He told me that's the only way he could get it chromed. So, now I have to shell out some cash afterall cause of their fuck-up. And that I'd be without my rims for about a month!
So, this is what I was thinking. Maybe suggesting that they go ahead and fix it too since they're inconveniencing me and I'm going to use my old wheels till I get them back. I don't know how they would normally do it, maybe put some of their cheap wheels on in the meantime? Anyway, do you think that's a stupid thing to suggest? If not, how should I go about it?