NTB fucked up my chrome off my $575 Antera wheel, what should I do?>>

230 Views 3 Replies 3 Participants Last post by Mista Grimm, Nov 4, 2001

Mista Grimm

Discussion Starter · Nov 4, 2001 (Edited)

I called them the next day to report it and the manager was very nice and helpful. But then he gave it to the manager that was there that day I went. Some young punk. First he denied that their machine did it, but I know for a fact that they damaged my rim, it even has these contact marks all around the rim. NOT a curb scrape either. I let him know that I used to be a tech and I knew what damaged wheels look like from a tire machine. He then agreed to re-chrome the rim, but only after I get the rim repaired, it's a little bent on the inside lip from a construction zone.

I told him that I never planned on repairing the rim since it wasn't noticeable while driving. He told me that's the only way he could get it chromed. So, now I have to shell out some cash afterall cause of their fuck-up. And that I'd be without my rims for about a month!

So, this is what I was thinking. Maybe suggesting that they go ahead and fix it too since they're inconveniencing me and I'm going to use my old wheels till I get them back. I don't know how they would normally do it, maybe put some of their cheap wheels on in the meantime? Anyway, do you think that's a stupid thing to suggest? If not, how should I go about it?

---------1996 3000GT ------------- 1990 300ZX TT Stage III---------------------1998 VR4-----------------------------2007 Yamaha R1---------<br /> <IMG WIDTH=215 Height=160 SRC="http://img.photobucket.com/albums/v465/Funkdoobiest/headlights6-1.jpg"><img WIDTH=255 Height=160 src="http://img.photobucket.com/albums/v465/Funkdoobiest/Zcar2-2-1-1.jpg"><IMG WIDTH=290 Height=160 SRC="http://img.photobucket.com/albums/v465/Funkdoobiest/IMG_0102.jpg"><IMG WIDTH=245 Height=175 SRC="http://img.photobucket.com/albums/v465/Funkdoobiest/IMG_1420.jpg">

<u>PRETTY MODS:</u>
HIDs on Twin Low Beam Robos, HIDs on fogs and reverse lights, Active Aero Spoiler,VR4 brake upgrade, Digital AC Conversion, Custom black leather seats w/ Red inserts, 18x8.5 Antera 143 chrome wheels, Eibach Springs, K&N, Pioneer DVD deck, 12" DVC subs, Short Shift Mod, Flowmasters, Hidden white neon license plate light, Electric trunk release, Illuminated LED passenger door switches, High beam projector lenses

"But even God would be up for being down with a hoe" -Sublime

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Darktrail

· #2 · Nov 4, 2001

I say its there problem and if they rechrome it then they should have to pay for whatever cost it takes to get the re-chromed.
Tell them how it is - The rim was perfectly fine except for the little bent lip...and then NTB screwed your rim up putting a new tire on it. So they are responsible for all cost relating to it getting rechromed.

-Jeff

jamb53

· #3 · Nov 4, 2001

Argh

I'm sorry about that man, that sucks. I always wondered if there were extra precautions I'll need to take when I get nice wheels on my ride.

I think of it like this: If they scratched your dented door, instead of the wheel, would you think it's fair that you repair the door for them to repair their damage? I wouldn't think so. Your car is imperfect in many ways - that doesn't excuse their negligence when working on your vehicle. (Small dents in the door don't mean they can lean their beltbuckles up against the frame & jiggle around listening to the radio music, right?)

Nothing they are responsible for should be contingent upon you doing something first. At least, that's how I feel reading your post. I think they should fix it to meet or exceed its condition when they began working on it. If they can't meet the condition (like you said, with a pre-existing dent it can't be chromed) then they have to eat the difference & satisfy the customer.

Small claims court would probably allow you to bilk them for enough for 4 new rims. They should cough up for a new rim I think.

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Mista Grimm

Discussion Starter · #4 · Nov 4, 2001

I had always used Discount Tire to mount my 18" tires, they only charged me $5 a wheel, never a mark. But it was on a Sunday, when Discount's closed, but NTB's open. Pisses me off, I usually go higher than a manager when the manager doesn't give in, but they're site doesn't have any contact info.

Also pisses me off just the fact that I'll be without my wheels for a month for their fuck-up. That's why I feel they should go all the way for me. I made it clear that I did not ant anything free or to get the tech in trouble. I just wanted it back the way it was because I didn't do that damage.

---------1996 3000GT ------------- 1990 300ZX TT Stage III---------------------1998 VR4-----------------------------2007 Yamaha R1---------<br /> <IMG WIDTH=215 Height=160 SRC="http://img.photobucket.com/albums/v465/Funkdoobiest/headlights6-1.jpg"><img WIDTH=255 Height=160 src="http://img.photobucket.com/albums/v465/Funkdoobiest/Zcar2-2-1-1.jpg"><IMG WIDTH=290 Height=160 SRC="http://img.photobucket.com/albums/v465/Funkdoobiest/IMG_0102.jpg"><IMG WIDTH=245 Height=175 SRC="http://img.photobucket.com/albums/v465/Funkdoobiest/IMG_1420.jpg">

<u>PRETTY MODS:</u>
HIDs on Twin Low Beam Robos, HIDs on fogs and reverse lights, Active Aero Spoiler,VR4 brake upgrade, Digital AC Conversion, Custom black leather seats w/ Red inserts, 18x8.5 Antera 143 chrome wheels, Eibach Springs, K&N, Pioneer DVD deck, 12" DVC subs, Short Shift Mod, Flowmasters, Hidden white neon license plate light, Electric trunk release, Illuminated LED passenger door switches, High beam projector lenses

"But even God would be up for being down with a hoe" -Sublime

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