Transfer Case Officially Recalled - Page 51 - 3000GT/Stealth International Message Center

Peggy · 11-25-2002, 06:04 PM

Triple Wings--maybe the Canada guys could help out there. Send a letter to them and ask them to forward it

If it helps any, add my name to the letter you write--maybe more names, more results.

Krusher · 11-25-2002, 09:53 PM

I'm having problems contacting people right now but hopefully I will get through tomorrow and see what's going on. No word from Dodge yet. After I contact Transport Canada again I'll ask a couple more questons and then call TV stations.

Cryptic80 · 11-25-2002, 11:58 PM

im getting sick of toping my transfer case up too! as of now im toping it up every 2 weeks and if somthing happens to me while driving that car that is cuased by a lockup you better bet your bottom dollar i will have a fleet (not one or two but a FLEET) of lawyers on mitsu's ass.

STEALTH NARK · 11-26-2002, 12:37 AM

This is really sucks....Are we ever gonna get serviced????

TripleWings · 11-26-2002, 06:23 AM

Well, after a little bit of digging, here's what I've found so far for the US side:

Chrysler Customer Centers:
1-800-992-1997
1-800-423-6343 (1-800-4-A-DODGE)

I've been told it's a crap-shoot to call them. You might have to call back a few times to talk to different people, so I'll be doing just that later this week.

Chrysler Customer Care (be sure to CC JD Power and Assoc)
PO BOX 302
Centerline MI 48015

I've been told that letters get lost in numerous black holes there at DCX, though.

DC (DaimlerChrysler) President, FAX: 248-512-1746 (prolly will be read by assistants, so who knows what the odds are about getting it to the actual pres)

DC CEO (US), FAX: 248-512-5143 (again, more than likely will be read by assistants)

- - -

I will keep gathering sources, and will send a campaign all out at once. Incidentally, if you choose letter correspondence, be sure to carbon-copy JD Power and Associates -- DCX has really been touting their rise in CSI (Consumer Satisfaction Index) lately, so that will likely get some attention.

I also have a contact at Automotive News, a very popular automotive publication that is required reading for many auto execs here in Dearborn. I'd like to submit some of this information to them as well, and see if they'd be interested in a little feature on it.

- - -

My biggest motivation is that, yes, if your transfer case dies and causes an accident, surely you'd go after the manufacturer tooth and nail for repercussions, since they've admitted to a design flaw. But what happens if your TC happens to fail at 70/80/90 mph -- you may not SURVIVE such a catastrophe. I personally don't want to take my chances.

Prodding along...
-Rich

1991RT_TT · 11-27-2002, 09:57 AM

Canadians...FYI. I just called Daimler Chrysler Canada. The recall was approved today in Canada!! Good news. It finally came through, on the VIN lookup at the dealer also.

Call Daimler Chrysler Canada. (recall B17) and they will tell you to call a local dealer so they can order parts...

Dailmer Chrysler Canada: 1-800-465-2001

edit:

talked to Daimler Chrysler Canada again. They said the recall has indeed been launched, and dealers will be receiving notification letters in the next few weeks, to advise them of repair instructions.

Mark Hindelang · 11-27-2002, 02:59 PM

how can I / We expidite this process?

I doubt they will send cards to all the 3si owners.

Is there a form I need to download and fill out, or a phone number to call to get my name on a list, or my name on a complaint list / waiting list to get new parts installed? mine is leaking as well.

thanks

MeTrzan · 11-27-2002, 08:00 PM

1991RT_TT
did they happen to say what they were gonna do to fix the problem???

1991RT_TT · 11-27-2002, 10:28 PM

Quote:

Originally posted by MeTrzan
1991RT_TT
did they happen to say what they were gonna do to fix the problem???

Daimler Chrysler Canada wouldn't tell me, left me on hold for a long time, and then said that dealers will be notified of the repair instructions in about 2-3 weeks time.

However I called a dealer, and they said bring the car in Friday morning and we'll have a look at it to see what parts we need to order. I'll let y'all know how that goes..

BlackLight · 11-28-2002, 07:38 PM

They got their recal approved and rolling in canada before we did here in the states and it was released in the states FIRST!!??!!??!?!?!?!?!!!!!!!!!!

11-25-2002, 06:04 PM	#501 (permalink)
Peggy Forum Member Join Date: Jun 2000 Location: Colorado Springs, CO Trader Rating: (1)	Triple Wings--maybe the Canada guys could help out there. Send a letter to them and ask them to forward it If it helps any, add my name to the letter you write--maybe more names, more results. __________________

11-25-2002, 09:53 PM	#502 (permalink)
Krusher Forum Member Join Date: Mar 2002 Location: Vancouver Canada Trader Rating: (0)	I'm having problems contacting people right now but hopefully I will get through tomorrow and see what's going on. No word from Dodge yet. After I contact Transport Canada again I'll ask a couple more questons and then call TV stations. __________________ 94 Stealth R/T TT Sold 2001 Honda RC51

11-26-2002, 12:37 AM	#504 (permalink)
STEALTH NARK Forum Member Join Date: Apr 2002 Location: READING, PA Trader Rating: (0)	Are we ever gonna get serviced?? This is really sucks....Are we ever gonna get serviced????

11-27-2002, 09:57 AM	#506 (permalink)
1991RT_TT Token Canuck Join Date: Nov 2001 Location: Alberta, CANADA Trader Rating: (3)	Canadians...FYI. I just called Daimler Chrysler Canada. The recall was approved today in Canada!! Good news. It finally came through, on the VIN lookup at the dealer also. Call Daimler Chrysler Canada. (recall B17) and they will tell you to call a local dealer so they can order parts... Dailmer Chrysler Canada: 1-800-465-2001 edit: talked to Daimler Chrysler Canada again. They said the recall has indeed been launched, and dealers will be receiving notification letters in the next few weeks, to advise them of repair instructions. Last edited by 1991RT_TT : 11-27-2002 at 10:29 AM.

11-28-2002, 07:38 PM	#510 (permalink)
BlackLight One Ring to Rule Them All Join Date: Aug 2000 Location: Oregon Drives: 95 VR4, 02 RAM QUAD Trader Rating: (0)	*Your F@#!ng kidding me!** They got their recal approved and rolling in canada before we did here in the states and it was released in the states FIRST!!??!!??!?!?!?!?!!!!!!!!!! __________________ Thanks, Matt 3Si Member #0548 BlackLight@Planetice.net www.BlackLight.5u.com 90 Mits Eclipse Base:SOLD: -rolling stereo- 91 Mits Eclipse GSX:SOLD: -first "fast" car- 91 Eagle Talon TSI AWD :SOLD: with AT and LSD 61k miles!! Dam does it handle good for stock! Only mod is me in the driver's seat 1991 Stealth ES:SOLD: PowerStop cross drilled rotors, Accell 8.5 mm plug wires, Bosch Plat +4 plugs, Remanufactured engine, rebuilt tranny, Eibach springs, 18x8.5 Advanti racing Revo wheels, 265 35 Kuhmos in back, 245 40 Toyo's in front, serious stereo, Centerforce Dual Friction clutch, K&N Aircharger, no resonator. 94 RT TT, "Grayish Pearl White":SOLD: 13.024 first time ever on the track, Blitz DSBC, Blitz turbo timer, APEXI S-AFC, 450cc DSM injectors, Fidanza cam gears, Unorthadox UD Pulley, 3SX 12 puck clutch, Centerforce throwout bearing, Fidanza flywheel, Matrix intake, TurboXS RFL BOV, hotwired fuel pump, test pipe, executed pre-cats, 3SX motor and tranny mounts, Lo-tec 3 gauge pod, Autometer Ultra-Lite Boost, EGT, and Air Fuel ratio gauges, all fluids Redline except tranny, Xenon headlights, brights, and fog lights, Intrax , Revised lifters, new driveshaft carrier bearings, early 60k service, Yoko Tires, Optima Red top, rebuilt 6spd with Kormex 2nd gear syncro. 95 VR4 :SOLD: Panama Pearl Green Intrax, Jay's rear camber correction, Mitsu Specialties 4.5 intake adapter, ek2 test pipe, and the biggest K&N I could order! (Fits after some pushing & shoving!) -=CURRENT=- 01 Corvette convertable Puter (Silver/gold) Stock and ohhh so fun

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11-25-2002, 11:58 PM	#503 (permalink)
Cryptic80 I love my car Join Date: Dec 2001 Location: Vancouver, BC Canada Drives: 1993 VR4 Trader Rating: (2)	im getting sick of toping my transfer case up too! as of now im toping it up every 2 weeks and if somthing happens to me while driving that car that is cuased by a lockup you better bet your bottom dollar i will have a fleet (not one or two but a FLEET) of lawyers on mitsu's ass.

11-26-2002, 06:23 AM	#505 (permalink)
TripleWings Forum user Join Date: Mar 2002 Trader Rating: (0)	Well, after a little bit of digging, here's what I've found so far for the US side: Chrysler Customer Centers: 1-800-992-1997 1-800-423-6343 (1-800-4-A-DODGE) I've been told it's a crap-shoot to call them. You might have to call back a few times to talk to different people, so I'll be doing just that later this week. Chrysler Customer Care (be sure to CC JD Power and Assoc) PO BOX 302 Centerline MI 48015 I've been told that letters get lost in numerous black holes there at DCX, though. DC (DaimlerChrysler) President, FAX: 248-512-1746 (prolly will be read by assistants, so who knows what the odds are about getting it to the actual pres) DC CEO (US), FAX: 248-512-5143 (again, more than likely will be read by assistants) - - - I will keep gathering sources, and will send a campaign all out at once. Incidentally, if you choose letter correspondence, be sure to carbon-copy JD Power and Associates -- DCX has really been touting their rise in CSI (Consumer Satisfaction Index) lately, so that will likely get some attention. I also have a contact at Automotive News, a very popular automotive publication that is required reading for many auto execs here in Dearborn. I'd like to submit some of this information to them as well, and see if they'd be interested in a little feature on it. - - - My biggest motivation is that, yes, if your transfer case dies and causes an accident, surely you'd go after the manufacturer tooth and nail for repercussions, since they've admitted to a design flaw. But what happens if your TC happens to fail at 70/80/90 mph -- you may not SURVIVE such a catastrophe. I personally don't want to take my chances. Prodding along... -Rich

11-27-2002, 02:59 PM	#507 (permalink)
Mark Hindelang Forum Member Join Date: Feb 2001 Location: Intake Manifold Trader Rating: (6)	how can I / We expidite this process? I doubt they will send cards to all the 3si owners. Is there a form I need to download and fill out, or a phone number to call to get my name on a list, or my name on a complaint list / waiting list to get new parts installed? mine is leaking as well. thanks

11-27-2002, 08:00 PM	#508 (permalink)
MeTrzan Me Tarzan..u Jane Join Date: Jul 2001 Location: Pottstown(aka B.F.E) Drives: 95 R/T TT Trader Rating: (3)	1991RT_TT did they happen to say what they were gonna do to fix the problem???