T-Case Recall dealership response!!
Hey guys so I know this has been covered and I read the thread thats been on for years on here just figured I would share my story with the rest. Earlier this year I had a transfer case lock up at a very slow speed of maybe 15-20mph which I was lucky I must say cause even that was scary. I called a Mitsubishi dealership here in M.A walpole and talked to a guy told him the story of how the previous owner before me had this recall "done". Well it looks to me as the dealership put false info in the documents as they just replaced the seals not the whole unit, the receipt says the whole unit being done along with the brake lines recall, now this was done just 25K miles ago. The guy said he will call me back the next day, Today I get a call from the manager and he tells me that he wants me to bring my car in and he wants to look at it first, he than also adds that they only warranty the parts and labor for 12 months and the car has no open recalls. We than got into a argument and he would not let me speak one word, well I decide to listen to him as he wouldnt let me speak normally anyway. After his whole long speech I Told him I am not bringing the car in until I get some kind of an answer and his response was you have 3 options.
1. Bring the car in and have it inspected for damage and than go from there (keep in mind I already put in a nother good T case in there and car is driving but I want the old one replaced as the one in the car i used).
2. He was being rude and said I can call my Mitsu Rep and tell him Mr. customer informed me that his T case has failed and I would like to install a new one for him again in a rude sarcastic voice.
3. He said "As you know there are plenty of other dealerships around M.A you can go there if this is not good for you"
I mean WTF they should cover this as much as possible, he also acts as if he as never heard of this recall freaking every 3000gt or stealth could have this recall done and still faily in 20K or 50K or 100K miles. Anyone recommend any ideas and should they cover this as many times as needed as I am reading mixed opinions.
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