Quote:
Originally Posted by Audiophobe
I would start at the district manager and go up from there. Forget about the service manager or owner. Also, if you could get your hands on the recall notice it would be helpful. There are others on this board that have had it done more than once. BTW, it would have been a better move (and should be now) to insist on a new one rather than repair of the old. That's what I did.
I often wonder why they give us a hard time about this. It's not like they're paying for the parts or labor. On other recalls and warranty work dealerships love the work. They get paid for it. Does anybody know?
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I got 3 new ones within a two month period becasue they were all faulty and leaking. This was after an initial recall that was done 3 years earlier. Ive even done a 2nd one on my other stealth.
i ran into simular problems like you, but called the coporate offices of chrysler and notified them of my issue and how their neglagence was going to cause my car to fall apart on the freeway yada yada... Next thing i knew the guy on the line was harassing my local dealer and things were rolling. my only problem is that the dealer didnt want to do it after he found out i ratted on him, so i took my car to another one and they were glad to do it...3 times
just be persistant and make it well known to them about how important you safety is. Tell them some stories that you have heard about the TC locking up. that one worked for me.