3000GT/Stealth International Message Center - View Single Post - Transfer Case Recall

Sedona · 07-26-2007, 01:46 AM

Interesting....

I spent the entire day today speaking to a number corporations, most notably Mitsubishi Corporation who is by the way up their wazoo in lawsuits right now due to recalls. From what I have learned the recall is only good for vehicles whose VIN number is on the list for the year of the recall; i.e., the 1994 VR4 have a list that consists of 15000 VINs and your VIN number must be on that list for the recall to be honored.

http://www-odi.nhtsa.dot.gov/
To the left select Search under the title Safety Recalls Then type in the year of your ride and its make, etc., etc and you'll get the results of how many vehicles they have determined have this issue. Yes the brakes lines are now a newly added item as well. I spoke to a gentlemen at http://www.nhtsa.dot.gov/ and he said you have to take it to a mitsubishi dealer who'll then look up your VIN to see if it's on the list and if it is they are supposed to make the change. Now, the other side of this coin is that either the seals are bad or the case is leaking which mine has started to do so. Unfortunately here is another website reporting these issues
http://www.mitsubishisucks.com/cars/...sa/3000gt.html. They get into real detail and explain that Mitsubishi does all they can to wriggle their way out of honoring this recall so get ready for a lot of run-arounding. I have been trying to get this resolved for two years. If the dealer refuses or whatever you want to call it (does not comply, whatever) then you are supposed to call Mits Corp at 1-888-648-7820. Press 0 cause you probably don't have an account since your vehicle is now considered antiquated (sorry) your dealing with corporate america - remember this point! I called the number and tried to get the part number but the guy caught onto me and backed out with a "that's not my department" reply and then said "I don't recall which department can supply you with that info".

I called a parts company (http://www.rockauto.com/) and luck of all luck there was a rep there that had just bought a 3kgt-VR4 but he was fortunate to have come upon a dealership that had ethics and they immediately looked up his VIN located it on the list and immediately changed the transfer case for a new one. Now the thing is this lad indicated that when they change the transfer case the new one has a different serial number that indicates it was part of a recall swap. He couldn't recall the number (damn) but the info was good to know. He said he's had several freinds that were going through the same BS and that you just have to keep hammering at Mits Corp and the dealership of choice whose life you want to make miserable until they give and do what they should - change the thing and stop screwing people around.

I have yet to find the VIN list. Only the dealerships and Mitsubishi have it (mmmm I wonder why). If it wasn't for all the money I've already forked over for the struts and fuel lines I would just fork over the money and buy the part from 3sx.com they have it and the seals I have a mechanic that can do the work for a reasonal price. The dealerships want $5000 for the part alone At least that's what one dealer told me. Also there is this supposedly agreed upon date which after 2002 owners were supposed to be knowledgeable about. So if you don't get it in during that recall period for I guess your VIN Mits Corp is also using that as an excuse to say Oops! you missed out - sorry.

Anyone that owns a Mitsubishi up to 1999 should take their vehicle to a Mits dealership and find out if their VIN is on the list and if so according to nhtsa.dot.gov the dealer should get to work. Watch the dealer doesn't report that there was nothing wrong with it cause that's what happened to me and he closed the case without my knowledge so now Mits Corp is saying the case once closed cannot be reopened again - It's supposedly a done deal. But according to the guy I spoke to at nhtsa.dot.gov that's not how it works. If your VIN is on the recall list it means something must be done because the part is bad period! Otherwise your VIN wouldn't be on the list. He said if the dealer gives you crap about it then call nhtsa.dot.gov and create a complaint against the dealership (sort of like the BBB reporting). He also said that we should start creating BBB reports against Mits Corp as well if we start getting the shaft. Then the show begins and you keep plugging til hopefully you get justice. Welcome to the dark side of Corporate America!.

Also www.misubishisucks.com wants to have complaints lodged at their website as well so that they can start sending tons of complaints to the FTC.

So there you have it the long and short of it.

Tomorrow I take my vehicle to a dealership. I already have a report from a reputable mechanic that indeed my TC is leaking. So they can't play me. If they try to weasle out them I place my complaint with nhtsa.dot.gov which I started already then I place one at mitsubishisucks.com then I call Mits Corp and start pestering them; I'll see. Everybody else "Together we stand, divided we fall". Power to the People.

07-26-2007, 01:46 AM	#177 (permalink)
Sedona New User Join Date: Jul 2007 Trader Rating: (0)	Re: Transfer Case Recall - IMPORTANT, Pleas Read!!!! Interesting.... I spent the entire day today speaking to a number corporations, most notably Mitsubishi Corporation who is by the way up their wazoo in lawsuits right now due to recalls. From what I have learned the recall is only good for vehicles whose VIN number is on the list for the year of the recall; i.e., the 1994 VR4 have a list that consists of 15000 VINs and your VIN number must be on that list for the recall to be honored. http://www-odi.nhtsa.dot.gov/ To the left select Search under the title Safety Recalls Then type in the year of your ride and its make, etc., etc and you'll get the results of how many vehicles they have determined have this issue. Yes the brakes lines are now a newly added item as well. I spoke to a gentlemen at http://www.nhtsa.dot.gov/ and he said you have to take it to a mitsubishi dealer who'll then look up your VIN to see if it's on the list and if it is they are supposed to make the change. Now, the other side of this coin is that either the seals are bad or the case is leaking which mine has started to do so. Unfortunately here is another website reporting these issues http://www.mitsubishisucks.com/cars/...sa/3000gt.html. They get into real detail and explain that Mitsubishi does all they can to wriggle their way out of honoring this recall so get ready for a lot of run-arounding. I have been trying to get this resolved for two years. If the dealer refuses or whatever you want to call it (does not comply, whatever) then you are supposed to call Mits Corp at 1-888-648-7820. Press 0 cause you probably don't have an account since your vehicle is now considered antiquated (sorry) your dealing with corporate america - remember this point! I called the number and tried to get the part number but the guy caught onto me and backed out with a "that's not my department" reply and then said "I don't recall which department can supply you with that info". I called a parts company (http://www.rockauto.com/) and luck of all luck there was a rep there that had just bought a 3kgt-VR4 but he was fortunate to have come upon a dealership that had ethics and they immediately looked up his VIN located it on the list and immediately changed the transfer case for a new one. Now the thing is this lad indicated that when they change the transfer case the new one has a different serial number that indicates it was part of a recall swap. He couldn't recall the number (damn) but the info was good to know. He said he's had several freinds that were going through the same BS and that you just have to keep hammering at Mits Corp and the dealership of choice whose life you want to make miserable until they give and do what they should - change the thing and stop screwing people around. I have yet to find the VIN list. Only the dealerships and Mitsubishi have it (mmmm I wonder why). If it wasn't for all the money I've already forked over for the struts and fuel lines I would just fork over the money and buy the part from 3sx.com they have it and the seals I have a mechanic that can do the work for a reasonal price. The dealerships want $5000 for the part alone At least that's what one dealer told me. Also there is this supposedly agreed upon date which after 2002 owners were supposed to be knowledgeable about. So if you don't get it in during that recall period for I guess your VIN Mits Corp is also using that as an excuse to say Oops! you missed out - sorry. Anyone that owns a Mitsubishi up to 1999 should take their vehicle to a Mits dealership and find out if their VIN is on the list and if so according to nhtsa.dot.gov the dealer should get to work. Watch the dealer doesn't report that there was nothing wrong with it cause that's what happened to me and he closed the case without my knowledge so now Mits Corp is saying the case once closed cannot be reopened again - It's supposedly a done deal. But according to the guy I spoke to at nhtsa.dot.gov that's not how it works. If your VIN is on the recall list it means something must be done because the part is bad period! Otherwise your VIN wouldn't be on the list. He said if the dealer gives you crap about it then call nhtsa.dot.gov and create a complaint against the dealership (sort of like the BBB reporting). He also said that we should start creating BBB reports against Mits Corp as well if we start getting the shaft. Then the show begins and you keep plugging til hopefully you get justice. Welcome to the dark side of Corporate America!. Also www.misubishisucks.com wants to have complaints lodged at their website as well so that they can start sending tons of complaints to the FTC. So there you have it the long and short of it. Tomorrow I take my vehicle to a dealership. I already have a report from a reputable mechanic that indeed my TC is leaking. So they can't play me. If they try to weasle out them I place my complaint with nhtsa.dot.gov which I started already then I place one at mitsubishisucks.com then I call Mits Corp and start pestering them; I'll see. Everybody else "Together we stand, divided we fall". Power to the People. Last edited by Sedona : 07-26-2007 at 02:00 AM.