[deft spyder]

-----Original Message-----
From: andrewthelion
Sent: Thursday, April 06, 2006 1:33 PM
Subject: S2000 Hood

Hey Bill,

Just wanted to let you know that the hood came last week and it looks great. It matches up really well with the car and I can't even see the seam that you were talking about would be there, if it's there I haven't noticed it at all. Thanks again for the great job.

~~ANDREW

----- Original Message -----
From: Allen Kung
Sent: Saturday, April 01, 2006 7:40 PM
Subject: Attn: Bill Re: 2003 Toyota Corolla Carbon Hood

Bill:
Thank you! I love the silver carbon fiber hood. It looks great on my 2003 Toyota Corolla. I also installed locking hood pins. Recently, I installed my windshield wiper nozzle to my hood. Thank you very much!

I would definitely recommend anybody who want to install a carbon fiber hood on their car. It has been raining for the past few months in California and the hood remains the same. I was worried but the hood hasn't deteriorated because of the weather.

I have included a new picture of my car and I hope you would post it on your website. You don't need to worry if you order the hood from Bill.

Thank you!
Allen
----- Original Message -----
From: bandit4142
Sent: Tuesday, March 22, 2006 7:54 PM

Hi Bill,
I just wanted to let you know, I received my hood and it looks great. I would also like you to know I was very happy with your service and willingness to answer my questions at every opportunity. I look forward to our continued business in the future.

Also, just so you know, Ryan was very helpful as well, and actually shipped my hood ahead of schedule. When you talk to him, tell him I really appreciated his help.

Have a great evening.

-Ray
Buena Vista, Co.

----- Original Message -----
From: ronin
Sent: Tuesday, March 21, 2006 5:43 PM
Subject: Thank you very much

I got the hood today, and it looks great! I will be recommending you to others who want a quality carbon fiber hood. I am very pleased with your communication and timely delivery.

Thank you again, Justin
----- Original Message -----
From: War Kangaroo
Sent: Wednesday, March 15, 2006 2:57 PM
Subject: MITSUBISHI 3000GT / STEALTH 91-93 carbon fiber hood

Hey Bill,
The hood was delivered yesterday and I'm very surprised and pleased at how quick I received it.
Thanks!
Robert

It's real easy for me to cut and paste a bunch of happy customers emails; it's when a problem comes up that you really see how a company handles itself. Read on about seans situation. Then after that, some more happy customers!

From: sean a.
To: importprecision.com
Sent: Friday, March 03, 2006 9:28 AM
Subject: sent wrong year bar

I ordered the light bar for my eclipse while I was in Iraq on may 5th, 2005, When I got back from my deployment I go to get it put on and it's the wrong year model. I ordered the 99' and you sent the 03', I need the mailing address so I can send it back.

From: bill@deft
To: sean a.
Sent: Friday, March 03, 2006 11:12 AM
Subject: Mitsubishi Eclipse Light Bar

Sean,

When you ordered you actually didn't specify what year bar you wanted. That said, you asked about beige vs. black. I sent you pictures of an '03 eclipse in Beige (see below) that you decided was good in beige. That's why you got that bar and year.

Normally if someone came to me for an order 10 months old I'd say it was way past the time of exchanging it, but you were in Iraq and I respect that alot, so I made a call to CDC. I explained that you were in Iraq and asked if we could bend the rules for a US soldier and they agreed.

It's also harder because you ordered a custom color (we don't stock beige as it is rarely ordered, so your bar was custom made to order). Assuming the bar is is good shape (we're guessing its just been sitting in the box and is undamaged) you can ship it to us. When it gets here we will ship you a new beige bar for your model year, and we will further pay the shipping costs to get the new one to you. To confirm you need a '99 bar in beige.

Best Regards, -Bill

From: sean a.
To: bill@deft
Sent: Friday, March 03, 2006 2:55 PM
Subject: Re: Mitsubishi Eclipse Light Bar

Yes a 99' beige bar, and the old one still brand new sitting in the shed but my dad throw the box away so I need the mailing address one more time and I will send it off on monday..... I'm really thankful for buying from good guys like you keep up the good work. I'm going to be ordering those vert doors soon.

Thanks alot, Sean

----- Original Message -----
From: "Dieter Redden"
Sent: Thursday, February 23, 2006 2:14 PM
Subject: 3000GT / GTO hood 575 in England

Hello Mate,

Got the bonnet as promised so thanks for that! It looks amazing I'm
well happy cant wait to put it on!!

Thanks,
Dieter
----- Original Message -----
From: "viper ebner"
Sent: Tuesday, February 14, 2006 3:31 PM
Subject: Carbon fiber Focus ZX3 Hood

The hood looks awesome on my 05' focus zx3. Thanks for working with me rapidly on the the shipping problems. It came very well protected in the box.

Thanks again.
-Jeremy
----- Original Message -----
From: Alexis
Sent: Tuesday, January 24, 2006 4:45 AM
Subject: Re: Rx3 Carbon Hoods

Hello,
I received my Rx3 hoods today. I am very impressed with the service and packaging etc. The finish on the carbon layer is nice as well. it has been a pleasure dealing with you and I will be contacting you for some more hoods as soon as the ones i have sell.

Thanks again.
Alexis