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Old 05-31-2007, 03:16 PM   #1 (permalink)
deft spyder
Forum Member
 
Join Date: Dec 2001
Location: Burbank, Ca.
Drives: '95 3000GT Spyder TT
Trader Rating: (101)
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Default Customer Feedback: Some emails from customers

We take great pride is having almost our entire customer base come from referrals from satisfied customers. Here is just some of the customer feedback we've recieved in emails and on web forums.

Here is our most current feedback list for several different makes and models
http://www.deftracing.com/customer_feedback.htm


From: HIPEEE49@xxx
Sent: Sunday, May 27, 2007 12:41 PM
Subject: hey Bill....It's frikkin' awesome!

Yo..... I received my Scion Xb hood the other day, and yesterday, I installed it. Perhaps you remember me as the old guy who'd been in the collision business for 30+ years, and was a little concerned about how the CF hood would fit......and, you honestly told me that it wasn't gonna be the EXACT same fit as the OEM hood....( I bet you're thinking this is gonna be a letter of dis-satisfaction, aren't ya...??..)....well, please read on .....

First,
Let me say how awesome the color weave in the hood is....I dont know exactly what the color on my car is "called" but, I swear, it looks as if the "red" part of the weave is a pefect match!!...I wasn't even going for the color match in particular. I just wanted the color to be somewhere in the realm of not clashing...I give you guys an A+ for this.. .I'm more than pleased!!

Secondly,
It took no more time than any other aftermarket hood to make it fit my car in a professional way..( actually, yours was a pretty "easy" one......I've had others in steel from who-knows-where-indonesia-china that took longer to make [sorta] fit......) A little shift of my hinges, and a teeny bit of "egging" of the holes had the hood fitting.....PERFECTLY!!..I mean it man, it's way better than I expected....I'll give yas' an "A" on this...hahah!!...

I didn't even need to move my latch...what a nice feeling when i finally got the lines nice, and re-installed the latch, to hear it click closed and secure the first time i tried it......and...and, no slamming!!...I swear, it closes like a frikkin jewlry box!!

Overall, I cant say enough about this most rewarding experience, Bill. After having my OEM hood vandalized by someone who felt the need to see what an old tire would do to it when thrown over a fence onto my car, it didnt start out in a way that I thought would ever make me happy again. Man, was I wrong!!...This is a perfect (and waaaay cooler) outcome then I was expecting.

If you want to use any part of this E-mail on your site, you have my permission. If I had seen a testimonial from an old body guy that said his hood was awesome, I wouldn't have hesitated one bit...so, maybe this will help others who are thinking about the CF hoods. Have a good venture buddy.

I hope this works out for yas.....Peace...Ben

From: Rodion Poder
Sent: Wednesday, May 23, 2007 4:30 AM
Subject: Re: 3000gt vr4 91 575 Carbon Fiber Hood

Hello We received the 575 carbon hood, which really have a good quality and fitment. very good packaging, we got a hood without any damages or scratches.

Best regards,
Rodion Poder, Twin Torque OY
Xenon tuning centre
Mureli 5 Tallinn 10617

From: Ezekiel A.
Sent: Tuesday, May 15, 2007 5:20 PM
Subject: 95-99 MITSUBISHI ECLIPSE (EVO SCOOP) carbon fiber hood

Hey! Thanks! I'm satisfied with the hoodits AWESOMACIOUS! Anywho ill shop with you guys later!
From: Grant S.
Sent: Sunday, May 13, 2007 6:03 AM
Subject: Prosport Guages

Thanks bill recieved guages in couple of days from your email, delivery very impressive and guages are of top quality thanks again; will do business with you again.

Regards, Grant
From: Juan Francisco Álamo P.
Sent: Monday, May 07, 2007 12:43 PM
Subject: 88-91 HONDA CRX carbon fiber hood SHIPPED TO SPAIN

Hi Bill, today I have received the hood, it's perfect. Thank you very much.

Juan P.
From: Anthony Z.
Sent: Saturday, May 05, 2007 10:41 PM
Subject: Prosport Guages

I received the gauges today. Awesome customer service, great dealing with you. I will be sending more business ur way.
From: Ryan B.
Sent: Wednesday, April 18, 2007 7:27 PM
Subject: SCION XB carbon fiber hood
I recieved my JDM weave Xb CF hood yesterday. Three days ahead of schedule! I am very happy and have already told a few of my friends about your web site. The hood was packed in a way so that NOTHING could happen to it. Plus the hood looks AMAZING!

Thank you for your great customer support, i will definitely be a returning customer!

Thanks, -Ryan


From: Doug L.
Sent: Friday, April 13, 2007 3:06 PM
Subject: 04-UP SCION XB carbon fiber hood
Bill, I received the hood today! I am thrilled with the result! The weave is excellent, and the fitment perfect!

I will be reccomending you to anyone who asks about it!
- Doug

From: Daniel G.
Sent: Monday, March 26, 2007 1:48 PM
Subject: Shipping (2) MR2 hoods to the UK

Hi Bill,

Got the hoods today and there are great, both in perfect condition and wrapped extremely well. Thanks again for all your helpful e-mails. I will send you a pic of my car when its sorted,

Thanks again, -Dan
From: Franklin B
Sent: Wednesday, March 21, 2007 6:16 PM
Subject: Mustang light bar

Got the mustanglight bar earlier today... great job... .didn't expect it so quick....
thanks a lot,
Frank

From: Raul T
Sent: Sunday, March 04, 2007 9:55 PM
Subject: PROSPORT gauges
thanks bill!! appreciate it..and DAMN u r fast!!!!!! thanks so much..PROSPORT gauges are the bomb and the customer service cant be better. Please post this on ur site.. and ill be sending u a pic of my ride

From: Kurfess
Sent: Sunday, March 04, 2007 9:34 AM
Subject: 95-99 MITSUBISHI ECLIPSE (SS SCOOP) carbon fiber hood

Got the hood this Thurs. It looks spectacular!
From: k.snell
Sent: Thursday, March 01, 2007 4:12 PM
Subject: red/black 1997 Ford Contour CF hood

Picked up the hood today. Looks great!! Have not had a chance to fit it but, hopefully it fits as good as it looks. Great job!!
From: RANDY L.
Sent: Wednesday, February 28, 2007 2:39 PM
Subject: 95-99 MITSUBISHI ECLIPSE (SS SCOOP) carbon fiber hood

Bill you are the man!! I have heard and seen the great work you do!!!!
I am very happy with my new cf hood!!!

From: Alfonso M
Sent: Friday, February 23, 2007 3:21 PM
Subject: Prosport gauges

Hey Bill,
I just got my gauges in today and all I could say is WOW!!!! They are simply amazing... Once again, I want to thank you for the EXCELLENT service and such an amazing product... My evo will be liking me more now, lol...

Thank You,
Alfonso

From: Raul T .
Sent: Friday, February 23, 2007 10:21 AM
Subject: Prosport Gauges
U guys have great customer service. I've never seen such a fast reply after my payment. I'm amazed will do business with u again for sure!!!! Is there somewhere that I can leave a feed back???

Thanks!
Raul

From: Lucas The Great
Sent: Wednesday, February 21, 2007 10:27 AM
Subject: Prosport Gauges

I am very happy with the way you treat your costumers and when I receive your product they are any where as near as good as the service I've received then I will gladly recommend you and your company to the GTO-UK community (www.GTOUK.com).

Thanks again,
Luke

From: Jeff L.
Sent: Wednesday, February 07, 2007 11:46 AM
Subject: Prosport Gauges

Thanks Bill,
I will be awaiting them! All your products have been nothing but awesome and great again doing business with you! I will be getting a pair of those hinges this year soon for sure i know! Still hoping for one of those shirts though...lol ttyl -Jeff

-----Original Message-----
From: Ruben S.
Sent: Thursday, January 25, 2007 9:05 PM
Subject: honda crs ruby red c/f hood
hey Bill,

I appreciate all your help with my situation and I am very happy to have made my purchase from your company. Rest assured my next purchase I will be contacting you!

thanks alot Bill.

From: Mike D.
Sent: Monday, January 22, 2007 11:25 AM
Subject: Re: Hood Update

You're incredible...I'd buy frickin' stock in you guys if i could...
From: Alex G.
Sent: Thursday, January 18, 2007 2:54 PM
Subject: Prosport Gauges

Awesome! I just recieved the gauges yesterday...they look great!

-Alex
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DeftRacing.com | 3000GTSpyder.com | Wallpaper Pics | My Cardomain
RTericTT: bill.. your car doesnt launch. it stays in the same place as the earth rotates underneath it.
I have mad power to my wheel.
DigiiManDan3KGT: shouldnt that hood be NWS?
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