[wraith]

You need to release the pre-load on the spring at the collars. Basically, if you put weight on the car and turn the collars until its finger tight, you will have pre-loaded the spring way too much. The best way to set it up is to remove all the weight from the corner, like if you lifted the wheel off the ground. Loosen the two collars and keep lossening it until there is play between the spring and its encapsulation area. Finger tighten until all that play is gone, but only until the spring doesn't rattle up and down. Then, hold the top collar and lock the bottom one firmly to the top one without turning the top one. I used a couple dabs of thread locker on them to keep them from lossening up becuase they kept loosening on me at first.
The ride should be firm but not that bad. I drove my car into NYC 2x with them on there and it wasn't bad unless I hit some really bad road. My biggest complaint was that the car really follows the ruts and dips and makes you stay vigilant to keep the car straight. Otherwise the handiling is a huge improvement.

Sam